School Login, Password Reset and Passkeys

School users sign in from https://portal.myschoolgh.com/login or https://portal.myschoolgh.com/app, can reset their password from the school auth flow, and can register or remove WebAuthn passkeys from Profile.

For School administrators, Accountants, Teachers, Students, Parents, Staff. Updated 2026-08-07.

Overview

The school portal login is available at https://portal.myschoolgh.com/login, and https://portal.myschoolgh.com/app now routes to the same login screen for compatibility with older links. School-side password reset is separate from admin password reset.

Users who have a compatible browser and device can register WebAuthn passkeys from Profile, then use a passkey prompt during login where supported. Passkeys are device/browser credentials; removing one from Profile prevents that credential from being used again.

If a school user must change their password, they should complete the password-change screen before trying other workflows.

Before you start

Steps

  1. Open https://portal.myschoolgh.com/login or https://portal.myschoolgh.com/app
  2. Enter school user credentials, or use the password reset link if the password is unknown
  3. After signing in, open Profile to update profile details or manage passkeys
  4. Select Add passkey and complete the device prompt
  5. Use the passkey option on future logins when the browser offers it
  6. Remove old passkeys from Profile when a device is replaced or no longer trusted

Common problems

An admin reset link does not work for a school user

Use the school login and school password reset pages for school users.

The passkey prompt does not appear

Passkeys require a supported browser/device and may require a secure context plus a configured device lock or biometric method.

An old https://portal.myschoolgh.com/app link opens login

https://portal.myschoolgh.com/app intentionally routes to the school login screen so older app links still lead users into the school portal.

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