MySchoolGH documentation

Step-by-step guides for running a Ghanaian school on MySchoolGH: fees and receipts, report cards, attendance, payroll, parent messaging and more.

Getting started

• Open the Privacy Policy and Terms of Service — Authentication
• School Login, Password Reset and Passkeys — Authentication
• Add, Edit, Suspend and Enter Campuses — Campus Group
• Buy SMS Credits for a Campus (Group) — Campus Group
• Campus Billing and Subscription Come From the Main School — Campus Group
• Group Team: Give Staff Access to Different Campuses With Different Roles — Campus Group
• Multi-Campus Group: Overview, Switching Campus and the Campus Strip — Campus Group
• Using the School Dashboard — Dashboard
• A Feature or Menu Is Missing: Hidden, Not in Plan, or No Permission — Settings
• Academic Modules: Classes, Academics, Assessments, Certificates, Exams, Attendance, Online Lessons, Elections, Games — Settings
• Alumni and Appraisals & Training Are Now Separate Features — Settings
• Assign a Custom Permission Override to One User — Settings
• Campus Service Modules: Library, Bookstore, Canteen, Transport, Health, Operations Center — Settings
• Configure Fee Receipt Printing and SMS — Settings
• Configure Notification Channels — Settings
• Configure Paystack for Online Fee Payments — Settings
• Configure the Weekly Debtor Digest — Settings
• Enable or Disable Feature Modules (Show, Hide, Enable all, Disable all) — Settings
• Every MySchoolGH Feature and Where to Find It (Overview) — Settings
• Finance Modules: Payments, Accounting, Banking, Reports, PTA & Fundraising, Fixed Assets — Settings
• HR, Communication and Platform Modules: HR, Leave, Appraisals, Recruitment, Communication, Chat, Documents, Surveys, Alumni, Extensions — Settings
• Manage Billing and Subscription — Settings
• People and Admissions Modules: Students, Parents, Teachers, Employees, Admissions, ID Cards, Housing — Settings
• Register and Check an SMS Sender ID — Settings
• Review Role Permissions — Settings
• Settings Visibility Requires a Settings Permission — Settings
• Update School Profile From Settings — Settings
• Use User Permission Overrides — Settings
• View and Print Subscription Invoices — Settings
• Close (End) the Current Academic Term — Setup
• Complete New School Onboarding — Setup
• Configure Grade Bands — Setup
• Configure SBA Components and Weighting — Setup
• Create an Academic Term — Setup
• Create an Academic Year — Setup
• Create and Manage Rooms — Setup
• Create Departments and Sections — Setup
• Create Subjects and Courses — Setup
• Edit Academic Year Dates, Current, and Next Year — Setup
• End an Academic Calendar and Start a New One — Setup
• Reopen a Closed Academic Term — Setup
• Update the School Profile and Logo — Setup
• Use the Setup Page — Setup
• Contact Human Support — Support
• Contact Support and Raise a Ticket — Support

Students & families

• Extract and Import Students from Scanned Admission Forms — Admissions
• Manage the Admissions Pipeline — Admissions
• Alumni Overview Statistics and Access by Role — Alumni
• Approve or Remove Alumni Who Joined Online — Alumni
• Manage the Alumni Directory: Add, Suggest from Graduates, Edit and Remove — Alumni
• Process Alumni Document Requests (Transcripts, Certificates, Letters) — Alumni
• The Public Alumni Page: Find Classmates, Request a Document, Join — Alumni
• Create and Edit Classes — Classes
• Manage a Class's Roster and Guardians — Classes
• Assign Courses to a Class — Courses
• Assign Courses to a Teacher — Courses
• A child shows as already released today — Dismissal Desk
• Handle someone not on the list or turn a collector away — Dismissal Desk
• Release a student to an authorised collector at the Dismissal Desk — Dismissal Desk
• Move a Document to Trash, Restore It, or Delete It Permanently — Documents
• Upload, Organize, and Search School Documents — Documents
• Design and Print Student, Teacher, or Employee ID Cards — ID Cards
• Create Guardians and Manage the Directory — Parents and Guardians
• Link Wards from the People Directory — Parents and Guardians
• View a Guardian's Full Profile — Parents and Guardians
• Add an authorised collector for a student — Safe Pick-up
• Edit, deactivate or re-issue the PIN of a collector — Safe Pick-up
• How Safe Pick-up works: collectors, PINs and the hand-over log — Safe Pick-up
• Parents: manage who can collect your child on My Pick-up — Safe Pick-up
• Review the hand-over log, daily summary and export it — Safe Pick-up
• Safe Pick-up permissions and who can do what — Safe Pick-up
• Bulk Import Students from a CSV File — Students
• Create and Maintain Student Records — Students
• Export the Student List to CSV — Students
• Link or Remove a Guardian on a Student's Profile — Students

Teaching & learning

• Adjust Marks (Moderation) With a Preview and a Reason — Academics
• Broadsheet: Every Student by Every Subject on One Sheet — Academics
• Certificates and Designs — Academics
• Correct the Destination of an Applied Promotion Batch — Academics
• Enter and Approve SBA and Exam Scores — Academics
• Generate and Export Terminal Report Cards — Academics
• Mark Entry Tracker: Who Has Entered Scores and Send Reminders — Academics
• Mock Exams: Enter Scores and Compare With Real Results — Academics
• Performance Trends and Transcripts Tab — Academics
• Promote Continuing Students and Graduate Terminal Classes — Academics
• Students Needing Attention (At-Risk List) — Academics
• Support Plans for Struggling Students — Academics
• Syllabus and Scheme of Work: Plan Topics and Track Coverage — Academics
• Write Terminal (Class Teacher) Remarks — Academics
• Create an Assessment — Assessments
• Publish an Assessment and Enter Marks — Assessments
• Review Gradebook Coverage and the Grid — Assessments
• Standards-Based Grading and Student Performance — Assessments
• Counselling and Welfare: confidential case files and who can see them — Counselling and Welfare
• Find welfare cases: List view, filters and a student's case history — Counselling and Welfare
• Move cases across the board: Open, Monitoring, Referred and Closed — Counselling and Welfare
• Open a new welfare case for a student — Counselling and Welfare
• Record counselling sessions, calls and meetings on a case timeline — Counselling and Welfare
• Refer a student to an outside service and track the outcome — Counselling and Welfare
• Schedule follow-ups and work the Follow-ups due list — Counselling and Welfare
• Publish Results, Handle Ties, and Run a Runoff — Elections
• Run In-Person Kiosk Voting with ID Verification — Elections
• Set Up an Election — Positions, Candidates, and Scheduling — Elections
• Vote in a School Election and Verify Your Ballot — Elections
• Build a Question Bank — Exams
• Generate Question Bank Items with AI — Exams
• Publish, Close, and Mark an Exam — Exams
• Schedule an Exam and Build Its Paper — Exams
• Sit a Published Exam (Student) — Exams
• Browse Lesson Plan Assignments — Lesson Plans
• Create, Submit, and Approve a Lesson Plan — Lesson Plans
• Library Stock and Issues — Library
• Join a Live Online Lesson — Online Lessons
• Moderate a Live Lesson and Review Attendance — Online Lessons
• Schedule, Start, End, and Reopen an Online Lesson — Online Lessons
• Answer a Survey from My Surveys — Surveys and Feedback
• Create a Survey, Add Questions and Open It — Surveys and Feedback
• Edit, Close, Duplicate or Delete a Survey (Locking Rules) — Surveys and Feedback
• Read Survey Results, Comments and Export CSV — Surveys and Feedback
• Share a Survey With a Public Link and Customise Its Colours — Surveys and Feedback
• Survey Audience, Anonymity and Class-Only Surveys — Surveys and Feedback
• Surveys Access by Role and Common Problems — Surveys and Feedback
• Teacher and Course Evaluations — Surveys and Feedback
• Build, Generate, and Validate a Class Weekly Timetable — Timetable
• Generate an Official Student Transcript — Transcripts

Attendance & time

• Absence Request Statuses, Duplicates and Review Rules — Attendance
• Attendance Insights and Kiosk — Attendance
• Attendance Insights: Rates, Chronic Absence and At-Risk Learners — Attendance
• Browse Attendance History and Finish Draft Sheets — Attendance
• Finalize or Reverse a Class Attendance Sheet — Attendance
• Mark and Finalize Daily Attendance — Attendance
• Mark Staff Attendance — Attendance
• Mark Staff Attendance Manually and Fix Missing Check-in Times — Attendance
• Request and Approve a Student Absence — Attendance
• Review Attendance Trends and History — Attendance
• Run and Export the Attendance Report — Attendance
• Take a Class Register in the Log Attendance Drawer — Attendance
• Who Can Mark Which Class and the Current-Term Requirement — Attendance
• Apply for Leave and Approve or Reject It — Leave Manager
• Configure Leave Types and View Leave Balances — Leave Manager
• Use Default Leave Types, Edit Pending Requests, and Discuss Applications — Leave Manager
• Add Places, Set the Map Radius and Print a Static Code — Staff Clock-in and Kiosk
• Clock In or Out by Scanning the Gate Screen — Staff Clock-in and Kiosk
• Clock Staff In With Badge Scans or Security Scans — Staff Clock-in and Kiosk
• Configure Clock-in Rules: Geofence, Own Phone, Lateness and Timing — Staff Clock-in and Kiosk
• Register a Kiosk Screen and Activate It — Staff Clock-in and Kiosk
• Review Needs Attention: Phone Approvals, Failed Scans and Missing Check-outs — Staff Clock-in and Kiosk
• Troubleshoot Clock-in and Choose the Right Scan Mode — Staff Clock-in and Kiosk

Fees & finance

• Filter and Export Accounting Transaction History — Accounting
• Manage Bank Accounts and Account Heads — Accounting
• Post Expenses With Line Items — Accounting
• Read the Accounting Dashboard — Accounting
• Rebuild the Accounting Transaction History — Accounting
• Reconcile Bank Transactions with Evidence — Accounting
• Record an Income or Expense Transaction — Accounting
• Review the Finance Ledger and Accounting Reports — Accounting
• Set Up Account Heads and Bank Accounts — Accounting
• Budgets, Approval and Actual vs Budget Variance — Financial Statements
• Finance Overview, Paying SSNIT/PAYE/VAT/WHT and Bringing in Past Transactions — Financial Statements
• Trial Balance, Income Statement, Balance Sheet and Cash Flow (with PDF and Print) — Financial Statements
• Add an Asset to the Fixed Asset Register — Fixed Assets
• Asset Categories and How Depreciation Is Calculated — Fixed Assets
• Asset Status, Under Repair, Reports, CSV Import/Export and Labels — Fixed Assets
• Dispose of, Sell or Write Off an Asset — Fixed Assets
• Post Monthly Depreciation — Fixed Assets
• Fiscal Years: Add, Close and Reopen — Journals and Ledger
• Post a Manual Journal Entry — Journals and Ledger
• Search Journals, Reverse an Entry and Read an Account Ledger — Journals and Ledger
• Accept Online Fee Payments via Paystack — Payments
• Allocate Fees to a Class — Payments
• Create Fee Categories — Payments
• Create or Adjust an Individual Student Fee Schedule — Payments
• Delete an Unpaid Fee Bill — Payments
• Grant or Remove a Fee Discount — Payments
• Print A5 Fee Receipts or Two Copies on A4 — Payments
• Read the Payments Dashboard — Payments
• Receive a Payment and Produce a Receipt — Payments
• Reverse a Fee Collection — Payments
• Review Payment History, Export Collections, and Print Receipts — Payments
• Review the Debtors List and Arrears — Payments
• Scholarships and Student Aid — Payments
• Search, Filter, and Print Student Bills — Payments
• Use Payment Reports — Payments
• Add, Edit and Review Suppliers (Vendors) — Procurement
• Approve or Void a Supplier Bill — Procurement
• Create and Edit a Purchase Order — Procurement
• How Procurement Works: Suppliers, Purchase Orders, Bills and Payment — Procurement
• Pay a Supplier Bill and Deduct Withholding Tax — Procurement
• Payables Ageing and Overdue Supplier Bills — Procurement
• Petty Cash Funds, Vouchers, Approvals and Top-ups — Procurement
• Receive Goods Against an Approved Purchase Order — Procurement
• Record a Supplier Bill (Invoice), With or Without a Purchase Order — Procurement
• Submit, Approve, Send Back, Cancel or Close a Purchase Order — Procurement
• Who Can Raise, Approve and Pay in Procurement — Procurement
• Create a PTA Dues, Fundraising or Donation Drive Campaign — PTA and Fundraising
• Pledges, Withdrawing a Pledge and the Donor Ledger — PTA and Fundraising
• PTA and Fundraising Access and How It Reaches the Books — PTA and Fundraising
• PTA Dues Status per Student and Export Contributions — PTA and Fundraising
• Record a Payment or Donation and Print the Receipt — PTA and Fundraising
• Reverse a Wrongly Recorded Campaign Payment — PTA and Fundraising
• Generate a Transport Analytics Report — Reports
• Generate Fees, Payments, Enrollment, Attendance, and Academic Reports — Reports

Staff & HR

• Appraisals and Training page overview and who can use it — Appraisals and Training
• Assign reviewers and track appraisal progress — Appraisals and Training
• Complete a self-assessment and a reviewer's review — Appraisals and Training
• Create an appraisal cycle with weighted criteria — Appraisals and Training
• Log and manage staff training records — Appraisals and Training
• Open and close an appraisal cycle — Appraisals and Training
• Set and track staff goals — Appraisals and Training
• Training summary and performance Overview reports — Appraisals and Training
• Manage Non-Teaching Employees — Employees
• Configure Payroll Settings and Pay Components — HR and Payroll
• Create Salary Setups and Assign Staff to Payroll — HR and Payroll
• Generate, Approve, and Print a Payroll Run — HR and Payroll
• Loan Comments and Clickable Notifications — HR and Payroll
• PAYE Bands — HR and Payroll
• Staff Loans — HR and Payroll
• Applicant profile, CV and documents — Recruitment
• Close, put on hold or delete a job posting — Recruitment
• Create or edit a job posting — Recruitment
• How candidates apply online (careers page and apply link) — Recruitment
• HR Manager role: dashboard and what it can access — Recruitment
• Make, send and track a job offer — Recruitment
• Move applicants through pipeline stages on the board — Recruitment
• Positions, authorised slots and opening vacancies — Recruitment
• Publish a posting and share the application link — Recruitment
• Record interview feedback and outcome — Recruitment
• Recruitment page overview, tabs and who can use it — Recruitment
• Schedule interviews and generate a video meeting link — Recruitment
• Create Staff Contracts and Track Expiry — Staff Contracts
• Renew or End a Staff Contract — Staff Contracts
• Bulk Import Teachers — Teachers
• Create a Teacher and Complete Their Profile — Teachers
• Review a Teacher's Courses, Attendance, Payroll, and Incidents — Teachers

Communication

• Buy SMS Credits — Communication
• Manage Reusable SMS Templates — Communication
• Post and Manage a School Announcement — Communication
• Send an SMS Broadcast — Communication
• Send Bulk Email and Manage Email Templates — Communication
• Send Fee Reminder Messages — Communication
• Use the In-App Notification Bell — Communication
• View SMS Delivery History — Communication
• Join a Meeting You Were Invited To (Staff) — Meetings
• Meetings Access by Role and What Is Not Included — Meetings
• Meetings and Live Rooms — Meetings
• Outside Guests Joining and the Host Waiting Room — Meetings
• Schedule an Online Meeting and Choose Who Is Invited — Meetings
• Share a Meeting: Guest Link, Staff Link and Passcode — Meetings
• Start, Edit, Cancel, End and Delete a Meeting — Meetings

Campus services

• Bookstore Portal: Products, Stock and Sales — Bookstore
• Filter, Export, and Analyze Bookstore Sales — Bookstore
• Manage Bookstore Products and Sales — Bookstore
• Record Bookstore Stock Updates — Bookstore
• Filter, Export, and Print Receipts for Canteen Orders — Canteen
• Manage Canteen Categories and Menu Items — Canteen
• Process a Canteen Order at Checkout — Canteen
• Record Canteen Stock Updates — Canteen
• Director Portal Overview — Director Portal
• Director Portal: Staff Performance, Surveys and Needing Attention — Director Portal
• Health Billing and Payments — Health
• Health Staff Access and Outbreak Watch — Health
• Lab Requests and Pharmacy — Health
• Manage Student Health Records and Medical Reports — Health
• Run a Clinic Visit with Vitals and Prescriptions — Health
• Use the Health Portal — Health
• Add Beds and Assign Students — Housing
• Create and Manage Houses — Housing
• Create and Manage a School Event — Operations
• Log a Front Office Visitor, Enquiry, or Call — Operations
• Report and Resolve a Behavior or Disciplinary Incident — Operations
• Request and Approve a Student Exeat — Operations
• Record Sickbay Visits — Sickbay
• Assign Students to Buses and Routes — Transport
• Collect Transport Payments, Apply Discounts, and View Student Transport Accounts — Transport
• Export Transport Fee Reports — Transport
• Generate and Collect Transport Fees — Transport
• Generate Transport Bills for Selected or All Unbilled Assignments — Transport
• Import Statements and Clear Transport Bills — Transport
• Select a Route When Adding or Editing a Bus — Transport
• Set Up Buses and Routes — Transport
• Use the Transport Fees Tabs — Transport
• Use the Transport Portal — Transport