Create Guardians and Manage the Directory
Create, edit, deactivate, or bulk import guardian records from the people directory.
For School administrators. Updated 2026-08-01.
Overview
Guardian records support parent communication and student relationships. Add a guardian individually with identity and contact details, or import a list by CSV with firstName, lastName, email, and phone columns; imported rows are validated first in a preview step before committing. Deactivating a guardian toggles their status rather than deleting the record.
Steps
- Open Parents & Guardians
- Select New Guardian and complete the form, or select Import to use a CSV
- For CSV import, download the sample, fill it in, preview, then commit
- Edit a guardian's details or deactivate their record from the directory
Common problems
An imported row fails with a duplicate email error
That email already belongs to a user in the school; use a unique email or update the existing guardian instead.