Link or Remove a Guardian on a Student's Profile

Search for an existing guardian or create a new one directly from the student's Guardians tab.

For School administrators. Updated 2026-08-01.

Overview

From a student's profile, the Guardians tab lets you search for an existing guardian by name, phone, or email and link them, or create a new guardian on the spot if no match is found; the first guardian linked to a student is automatically marked Primary.

Steps

  1. Open Students, select the student, and open the Guardians tab
  2. Search by name, phone, or email
  3. Select a matching guardian to link them, or select Create Guardian to add a new one and link it
  4. Use the remove action next to a guardian if the link is no longer needed

Common problems

A guardian receives no fee reminder

Confirm the guardian is linked to the student and has a valid phone number on file.

Removing a guardian link does not seem to work

This action can fail in the current build; if the guardian still appears after removal, contact support rather than retrying repeatedly.

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