Contact Human Support
Reach the MySchoolGH support team directly by phone, email, or by submitting a support ticket.
For School administrators, Accountants, Teachers, Students, Parents, Staff. Updated 2026-10-13.
Overview
If the AI assistant can't help, or a real person is preferred, the MySchoolGH support team can be reached three ways: call 0550107770, email info@myschoolgh.com, or submit a support ticket from the Support page.
When submitting a ticket, include the affected page or action, roughly when it happened, what was expected versus what actually happened, and a screenshot if one is available and doesn't contain sensitive data — this helps support resolve it faster.
Submitted tickets are tracked and followed up on by the support team; the AI assistant does not create or manage tickets itself.
Steps
- Open Support from the sidebar (or go to portal.myschoolgh.com/support).
- Select New ticket and choose a Category and how urgent it is.
- Describe the page, what you did, when it happened, what you expected and what actually happened.
- Select Send ticket, then watch the ticket for the team’s reply.
- For something urgent, call 0550107770 or email info@myschoolgh.com as well.
Common problems
I want to talk to a human instead of the AI assistant
Call 0550107770, email info@myschoolgh.com, or submit a ticket from the Support page — any of these reaches a real member of the MySchoolGH support team.
The AI assistant could not answer my question
Submit a support ticket from the Support page with details of what you tried and what went wrong, or call/email support directly for faster help on the same issue.