Log a Front Office Visitor, Enquiry, or Call
Log an entry by type and, for visitors, check them in and later check them out.
For School administrators, Staff. Updated 2026-08-01.
Overview
Front Office entries cover Enquiry, Visitor, Call, Postal In, and Postal Out records, each with a name and optional phone, email, and purpose. Visitor entries additionally capture who they are visiting and a check-in time, and can later be checked out.
Steps
- Open Operations > Front Office
- Select New Entry and choose the type
- Enter the name and relevant details; for visitors, also enter who they are seeing and the check-in time
- Save the entry
- For a visitor, select the check-out action once they leave
Common problems
Deleting a front office entry fails
Deleting currently fails with a permission error for every role in this build, including administrators; contact support instead of retrying, and edit the entry instead if a correction is needed.