Receive a Payment and Produce a Receipt
Select a student, choose which bills to apply the payment to, and record the amount and method.
For School administrators, Accountants. Updated 2026-09-13.
Overview
Collect Payment records a fee receipt against one or more student bills, supports wallet balance, captures payment method and reference, and can print or download receipts. Before saving, the system shows a structured confirmation board with the student, bills, amount, method, reference, and resulting balance so staff can verify the collection.
Receipt rows keep before-and-after balance snapshots, and reversed receipts are excluded from active collection totals.
Before you start
- Generate student bills through fee allocation
- Update the school profile for branded receipts
Steps
- Open Payments & History or Student Bills and choose Receive for the student or bill.
- Select the bill items being paid and enter the amount collected.
- Choose the payment method, enter a reference when available, and decide whether wallet balance should be applied.
- Review the confirmation board for student, bill, amount, method, reference, and balance details.
- Confirm the receipt, then print, download, or send the receipt according to school settings.
Common problems
The bill balance looks wrong
Refresh the bill list so the latest receipt and reversal snapshots are included.
SMS is not sent
Confirm the school has receipt SMS enabled and valid guardian contact details.
A receipt should not count in totals
Reverse the receipt instead of deleting payment history so totals exclude it correctly.