Grant or Remove a Fee Discount

Pick an eligible bill, choose a percentage or fixed discount, and apply it; discounts can later be removed.

For School administrators, Accountants. Updated 2026-08-01.

Overview

A discount can be granted against any fee bill that does not already carry one and is not reversed, either as a percentage or a fixed amount, with an optional reason. Removing a discount restores the bill's original amount due and cannot be undone once removed. Discounts can also be applied per-student directly during fee allocation.

Before you start

Steps

  1. Open Payments > Discounts
  2. Select Grant discount
  3. Search for and select the eligible bill
  4. Choose Percentage or Fixed and enter the value, plus an optional reason
  5. Review the new amount due and save

Common problems

A bill does not appear as eligible

The bill either already has a discount applied or has been reversed; only bills with no discount and a positive balance can be selected.

A discount cannot be granted

Discounts cannot be applied to a reversed bill.

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