Send Bulk Email and Manage Email Templates
Choose an audience, subject, and body to send email, and manage reusable templates and an inbox view.
For School administrators. Updated 2026-08-01.
Overview
Bulk email can be sent to guardians, students, staff, or custom addresses, using reusable subject and body templates. Sends happen independently per recipient, so one failing address does not stop the others; each send is tracked with a delivered or failed status in the inbox view.
Before you start
- At least one recipient in the chosen audience must have an email address on file
Steps
- Open Communication > Email Inbox
- Select the audience
- Choose or create a template, or write the subject and body directly
- Send
- Switch between Inbox, Sent, and Failed to review delivery
Common problems
Sending fails saying no email addresses were found
The chosen audience has no members with an email address on file; add email addresses first or choose a different audience.