Send Fee Reminder Messages
Choose a class and message template, review the estimated recipients and units, then confirm reminders.
For School administrators, Accountants. Updated 2026-08-01.
Overview
Fee Reminders targets guardians of students with a positive outstanding balance and a valid guardian phone number. Placeholders such as name, balance, and school are filled in for each recipient. Students without a linked guardian phone number are skipped and counted separately in the result.
Before you start
- Generate student bills
- Link guardians to students with valid phone numbers
- Maintain enough SMS credits
Steps
- Open Communication > Fee Reminders
- Select a class or leave it as all classes
- Review or edit the template
- Select Send reminders
- Review recipients and units in the confirmation dialog
- Confirm sending
Common problems
A student is excluded from reminders
Confirm the student has a positive balance and a linked guardian with a valid phone number; students without one are skipped, not failed.
No students with outstanding balances were found
All students in the selected class or filter may already be fully paid; check bills and confirm the right period is being reviewed.